Virtual Assistant Tips for Communication

8/12/2014 Tammy Gravis
Virtual Assistant Tips for Communication
by Tammy Gravis

If you're going to be a successful virtual assistant, then you absolutely have to be an effective communicator. In this line of work, you will be expected to communicate with your employers and, in some cases, with clients several times throughout the day. If you are not good at expressing yourself both verbally and with the written word, then there is no way that you can succeed. Fortunately, being a good communicator isn't all that difficult if you keep a few simple tips in mind.

 

First and foremost, remember that you are performing a service. You are not your employer's friend! Therefore, it is important that you be and sound professional at all times. When you send work-related emails, always use proper grammar. How you write is a reflection on you! Do not use informal language or insert emoticons, such as smiley faces, into your emails. Remember the manner in which you wrote when you applied for the job. No doubt, it was very professional and showed you at your very best. You need to keep up that level of professionalism for the duration of your employment. These guidelines go for phone conversations as well. When on the phone with an employer or client, speak professionally and properly. Make sure that you are in a quiet room with no background noise and that you speak clearly and slowly.

 

Another thing that you should think about, ideally before you even take the job, is understanding exactly what is expected of you. Make sure that your employer has laid down clear guidelines for what he or she wants and needs, for how you are to interact with clients, and for everything else in between. If you are ever unsure, do not be afraid to ask. Many people don't ask questions because they think this will make them look incompetent. On the contrary, however, seeking clarification shows that doing a good job is important to you and that you will take every measure to ensure that you do so.

 

If your work involves deadlines, always, always meet them on time. If you can ever deliver prior to a deadline, that's even better. The quickest way to lose a job is by not being reliable. When working "virtually," people often don't take their work as seriously as they would if they were actually traveling to work each day. Don't make this mistake. Just as the salary you earn is real, your work is very real and serious and should be treated as such at all times.

 

About the author:

Tammy Gravis is a writer as well as a virtual assistant. She enjoys working online with businesses to help with any online task that may be required as well as social media tasks. She can be found at www.fayettevillesocialmediavirtualassistant.com

 

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