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Cancellation / Refund Policies

Monthly Subscribers: Cancellation Policies

Monthly PayPal Subscribers: All you need to do to cancel your monthly subscription at any time is to go to your PayPal account, click on History, select from the drop down box - Subscriptions, then select a date range from which you joined. Once you have located the Subscription Creation - click the Details link. Then choose the cancel subscription option at the bottom of the page. Please note that you will not be refunded for previous months subscribed, only the termination of any future occurence of billing activity. Monthly billing is non-refundable due to account set up and processing fees. If you need assistance with this, please email us at support@virtualassistants.com. Please refererence PayPal in the Subject Line.

Monthly MasterCard / Visa Subscribers: All you will need to do is notify us via email at support@virtualassistants.com 7 days prior to your next billing date. We will then go in and perform a cancellation on our terminal. We do require one week's notice (7 days) before the cancellation will go into effect. So, if you started your subscription on the 1st of the month and wish to cancel before the next billing period, you would need to email us 7 days before the 1st of the month - otherwise, this will result in your being billed an additional month. You will not be refunded for previous months subscribed, only the termination of any future occurence of billing activity. Monthly billing is non-refundable due to account set up and processing fees.

Yearly Subscribers: Cancellation Policies

Yearly Credit Card Subscribers: 30 day unconditional money back guarantee less the monthly first time rate of 14.95. If you wish to cancel, just email us at support@virtualassistants.com before the end of your 30 day period to receive a refund of your cost minus the one month fee of 14.95. Please include your full name, join date and payment method used. (Example: If you subscribed for 59.99 for the year, your refund would be 59.99 - 14.95 = 45.04)

Yearly Bank Check Subscribers: 30 day unconditional money back guarantee less the monthly first time rate of 14.95. If you wish to cancel, just email us at support@virtualassistants.com before the end of your 30 day period to receive a refund of your cost minus the one month fee of 14.95. Please include your full name, join date and payment method used.

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